How We Started
Black Tiger's explosive growth had outpaced their operational infrastructure. Managing enterprise clients like Honda and Audika required sophisticated systems their existing tools simply couldn't support. Revinfinity was brought in to design and implement a complete revenue operations transformation — built on Salesforce — that could scale with their global ambitions.
Project Process
Discovery & Audit
We mapped Black Tiger's existing workflows across HubSpot, Aircall, Outlook, and Slack. Our goal was to identify gaps, data inconsistencies, and manual bottlenecks that were slowing their sales team down and limiting leadership visibility into pipeline health.
Architecture & Design
With a clear picture of the challenges, we designed an enterprise-grade Salesforce architecture — building a complete org hierarchy from the US Sales VP through Regional Managers to individual reps, and defining three distinct opportunity types: New Business, Expansion, and Renewal.
Development & Integration
We built a Master Flow Architecture to manage all business logic and integrations in one unified system. HubSpot, Aircall, Outlook, and Slack were all connected to Salesforce, eliminating data silos and creating a single source of truth for the entire revenue team.
Key Features
Multi-Pipeline Framework Three specialized pipelines — New Business, Expansion, and Renewal — each with tailored stages, workflows, and automation to match how Black Tiger actually sells.
SPICED Qualification Methodology A complete qualification framework implemented across all opportunity types, dramatically improving deal quality and forecast accuracy.
Automated Intelligence Smart lead routing, lead scoring, and 90-day re-engagement sequences ensure no opportunity falls through the cracks — without adding manual work for the sales team.
Executive Analytics Real-time native Salesforce dashboards plus a Google Sheets master revenue dashboard give leadership instant visibility into pipeline, revenue, and team performance.
Enterprise Account Hierarchy Sophisticated account mapping and territory classification systems enable Black Tiger to manage complex enterprise clients like Honda and Audika with full visibility across every touchpoint.
Conclusion
The Salesforce transformation gave Black Tiger an operational foundation built to scale. Their sales team now spends more time selling and less time on admin. Leadership has real-time clarity on pipeline and revenue. And their systems — Salesforce, HubSpot, Aircall, Outlook, and Slack — all work together as one unified revenue engine. Black Tiger didn't just fix their operations — they built a platform ready for whatever comes next.